There are three reasons you may encounter the Error loading xxxx.skp: Invalid component file message.
- Internet Connection: The first, and most common cause is an internet connection problem. Podium Browser requires an internet connection to function, so check your internet access and make sure you’re still connected to the web.
- Expired Serial Number: Podium Browser will throw the Invalid Component message if it is using an expire or unrecognized serial number. For paying customers, this should not be an issue, as Podium Browser is a lifetime license, however for trial users this will come into play after the 30 day evaluation period expires. (*See Note Below)
- Missing File: In much rarer instances, Podium Browser will display this error if the file you are trying to download is missing from the server. This is a problem on our end, so please don’t hesitate to contact SU Plugins support if you encounter this issue and have double checked your internet connection and serial number.
Note: If you are able to download the same .skp file from the stand alone web version of Podium Browser (please see below), it is obvious that you are not experiencing any internet connection problems and the specific file exists on the server.
The solution to this problem is to re-save your Podium Browser serial number in the Podium Browser SketchUp plug-in. We are not sure why this problem occasionally occurs but if you see this message go to Podium Browser (inside SketchUp), Options and re-save your serial number. Usually, this action will solve the Invalid Component File message.