The most common reason for not being able to access paid content is the Paid content serial number was entered incorrectly. Be careful that the serial number is correct. Make sure that there are no spaces before or after the 16 number serial number. Do not use your SU Podium V2 license for your Paid content serial number. The Paid content serial number is comprised of 16 whole numbers and no letters.
Activate the license. Open Podium Browser. Enter the sixteen digit (all whole numbers, no letters) serial number in the Podium Browser by clicking on the Options icon at the top of the Podium Browser user interface.
You can copy and paste the license key from your e-mail order receipt but it’s best to key in your license to avoid adding spaces at the back or front of the serial number. After entering the 16 number serial number, click Save so that the license key will be saved on your computer. The serial number is not the same as your SU Podiumm V2 license code.